EMOTIONAL INTELLIGENCE: OUR INTERNAL KEYS TO SUCCESS

BUSINESS OBJECTIVES

• Foster commitment
• Build resilience
• Grow management ability
• Develop core competencies

LEARNING OBJECTIVES

1. Gain an understanding of Emotional Intelligence (EQ)
2. Gain an understanding of personal EQ strengths and vulnerabilities
3. Learn specific strategies to use EQ professionally & personally
4. Learn which EQ concepts you can employ as a team to improve performance & satisfaction

COURSE CONTENT [CAN BE TAILORED]

1. What is Emotional Intelligence (EQ)?
2. Executives with high EQ see the following more deftly and quickly . . .
3. What is an EQ Company
4. What are emotions: Exercise about emotions
5. Reasons to assess EQ
6. Overview of the EQ Map
7. Environment Scales (Scales 1-2) Lecture & Experiential Exercise
8. Emotional Awareness Scales (3-5) Lecture & Experiential Exercise
9. Emotional Competencies (6-10) Lecture & Experiential Exercise
10. Expansion on Constructive Discontent; Lecture & Experiential Exercise
11. Emotional Values & Attitudes (11-16) Lecture & Experiential Exercise
12. Impact of EQ on life: Personal outcomes (17-20) Lecture

COURSE PRE OR POST REQUISITES

We recommend using the EQMap®. The EQMap® is a confidential, private, self-assessment participants complete prior to the workshop. When participants use the EQMap® the programming tends to be richer because participants have more knowledge about their Emotional Intelligence strengths and vulnerabilities in advance.