COACHING SKILLS FOR MANAGERS

BUSINESS OBJECTIVES

• Build productivity
• Increase accountability
• Enhance performance support
• Foster commitment

LEARNING OBJECTIVE

Respond to a demand in organizations that managers take a more active role in the productivity and performance of their staff.

COURSE CONTENT [CAN BE TAILORED]

Objectives

• Why coach?
• Coaching is Cultivation

Overview

• The coaching relationship
• The features of a good coach
• The process of coaching
• What not to do
• How to be coached

Situational Skills of Coaching [select three for one day workshop]

• Overcoming resistance to change
• Listening skills
• Motivating others
• Taking initiative
• Developing perseverance
• Flexibility
• Patience