13 January 2011 ~ 0 Comments

Tony Blair on Leadership [2]

More from Tony Blair’s autobiography; this quote about the difficult negotiations in Northern Ireland which started in 1997. “A great belief of mine is that when you are negotiating with someone, the first thing is to set the atmosphere at ease; signify a little glimmer of human feeling; exchange a few pleasantries; and above all [...]

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30 August 2010 ~ 0 Comments

Rapport is an Investment

The way to think about rapport is as an investment. The more one invests in building rapport the more progress they can make in a relationship. As a coach I know that the more I can build rapport with my clients the easier it will be for them to learn about and accept what they [...]

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28 December 2009 ~ 1 Comment

Building Rapport

I got a query from a writer to get some quotes about rapport. Here’s what I wrote back. The way to think about rapport is as an investment. The more one invests in building rapport the more progress they can make in a relationship. As a coach I know that the more I can build [...]

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