The way to think about rapport is as an investment. The more one invests in building rapport the more progress they can make in a relationship. As a coach I know that the more I can build rapport with my clients the easier it will be for them to learn about and accept what they [...]
Read this interesting note in a novel about India. ‘Being whisked through the tunnels more than twenty yards below the surface of the capital at fifty miles per hour was a great source of pride for the detective – as it was for most Delhiites, some of whom, he suspected, ventured underground just for the [...]
I’ve written before that Managing and Leadership are different aspects of the work a leader does. Managing is that part that’s like a border collie barking at sheep to get them focused on doing their ‘eating grass’ job. Leading is like a racehorse in the lead down the backstretch. The horse is seemingly pulling all [...]
I was away on holiday last week and played golf a few times. At one point, after having made the same swing mistake for the third time in the last 30 minutes, I swung my club in anger at my golf cart destroying the club. It was a bit of an expensive lesson. I stopped [...]
